Network Assessment Pro icon Network Assessment Pro Support Email Support
ROOT@NETASSES:~# support/index

Support and Deployment

Use this page for your Apple Support URL, first-line operator guidance, subscription questions, and launch-day contact details.

Email Support Open Privacy Policy

Getting Started

  • Install the app on an iPhone running iOS 16 or later.
  • Open the app and review the first-run privacy and authorized-use prompts.
  • Grant local network access when you intentionally start discovery or Bonjour browsing.
  • Connect to the target Wi-Fi network before running the primary assessment flow.

Compatibility

  • Designed for iPhone and current iOS toolchains.
  • Local-first workflow with no gateway required for the default assessment path.
  • Optional enterprise gateway modes may require separate infrastructure and policy approval.
  • Internet speed testing and public-IP features require outbound internet connectivity.

Permissions and Connectivity

Wi-Fi Requirement

The unified local assessment workflow requires Wi-Fi. If the iPhone is on cellular only, the primary assessment action remains disabled until the device is back on a local network.

Local Network Access

Discovery, Bonjour, and mDNS features depend on Apple's local network permission model. If permission is denied, the app cannot enumerate local hosts or service advertisements.

Subscriptions

Pro Technician unlocks unlimited scans, unlimited client workspaces, and white-label branding.

  • Monthly: $9.99
  • Annual: $99
  • Billing and cancellation are managed through Apple when the App Store version is live.

Operator FAQ

Does the app run vulnerability exploitation?

No. The public app is designed for discovery, read-only assessment, reporting, and operator review.

Does my client data leave the device?

Not in the normal local workflow. Exported reports leave only if you choose to share them. Optional remote gateway features can send data to the gateway endpoint you configure.

Can I brand reports for my own business?

Yes. Pro Technician includes white-label branding for logos, business name, and report identity.

Can I use it without a gateway?

Yes. The default workflow is local-first and fully usable on its own. Gateway modes are optional.

What if I need help before launch?

Email support@networkassesmentpro.com with your device, iOS version, and the workflow you were attempting.